a Field Guide to Becoming Sustainably Human at Work

My method for giving generative feedback.

Giving a satisfying apology is often an important step in an accountability process.

The reflection I use to begin an accountability process.

We ask for feedback because it helps us grow, build relationships, AND manage our nervous system.

Talking about trust is really hard. Saying, I don’t trust you, carries a lot of weight. Plus, it’s not specific. So, not actionable. Breaking it down can help.

The farther away from the thing we get, the worse it is.

There is a lot of talk about accountability in popular culture. And a whole lot of ideas get collapsed into one. At the core, accountability is taking responsibility for our actions, making amends, and changing behavior.

Curiosity is one of our biggest advantages as people. And one of the best ways to connect with other people. But often we land in judgment rather than curiosity.

In many situations, we actually don't know what's expected of us. And then we end up feeling under-appreciated, disconnected, or unsafe. Here is my framework for figuring it out.

I've found "I" Messages to be one of the simplest and most powerful tools to communicate.

A framework for giving or receiving feedback.

Checking in is a really really useful tool to make sure you're on the same page and not making assumptions.